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An Easy Guide to Hiring a Window Contractor

Finding a reliable window contractor in the area can be difficult if you don’t know the qualities to look for. In this blog, window and door replacement contractor Renewal by Andersen® of Memphis shares an easy guide to how to find a window contractor in your area.

An Easy Guide to Hiring a Window Contractor

Search for Candidates

Run a quick online search and you’ll probably come up with a few dozen contractors in the area. You can pare down this list by first asking friends, family and neighbors for recommendations. Check their Better Business Bureau (BBB) profile, including their star ratings. Customer reviews can be particularly helpful, especially if the platform, like that of BBB, allows the contractor to respond to customer issues.

Call the Potential Contractors

Once you have a shortlist of window contractors in the area, it’s time to make some calls. But before you do, prepare a list of questions. Here are some frequently asked questions to get you started.

  • What Products Do You Offer? — You should consider options other than vinyl replacement windows. Composite frames like our own Fibrex® material have proven long-term performance and are more durable than wood or vinyl frames. If you have specific window styles or designs in mind, ask if the window contractor offers custom window shapes and sizes.

  • How Long Have You Been In the Business? — The longer they are in the business, the more experience they probably have with replacement windows.

  • Will This Project Require Permits? — Permits may be required depending on the extent of the project. It is the contractor’s responsibility to secure all permits, but you still need to make sure they’re secured before installation begins.

  • What Is Your Typical Payment Plan? — Avoid contractors who ask for 100% of the project cost upfront. Typically, legitimate contractors ask for a downpayment, an installment after the materials are delivered, then one or two more payments culminating in a final payment upon completion.

Schedule Appointments

At this point, you should have a much shorter list, which means it’s time to schedule appointments. A typical appointment will have the contractor inspect your existing windows and assess the condition of the existing frames and opening. If there are structural issues, they will need to be repaired and will factor into the estimated cost. You will also discuss options, including styles and colors. Legitimate contractors will give you ample time to review your written estimate. If you feel like you’re being pressured into signing it, take that contractor off your shortlist.

Renewal by Andersen of Memphis is your leading provider of replacement windows. Give us a call at (901) 779-1178 or fill out our contact form to schedule an appointment.


"I had an excellent group of installers come out to install my windows. Very professional and went out of their way to make sure everything was to my satisfaction. Would recommend these installers to anyone."

Chuck Walker
Nov 27, 2023

"I can't say enough about Renewal by Andersen. From our initial sit down with the salesman to the final touches being put on our new windows, the whole experience was great! The windows look amazing & the installers were very careful to keep everything clean & cause minimal disruption in my home. Yes, they may be a little expensive, but you pay for what you get. These are quality windows installed by trained professionals. Communication was great & time frame was faster than i expected. They really deliver! I literally had nothing to worry about accept writing the check. I would strongly recommend this company to others! And I'll be calling them back out in the Spring to replace the last 3 windows on my house!"

Savanna Jayne
Nov 9, 2023

"Very professional, actually came a week earlier than expected, cleaned up during and after job, and we love our windows!"

Tommy Tipton
Nov 3, 2023

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